Privacy Policy

Last updated: 1 June 2026

This policy explains what personal information we collect when you visit our store or place an order, why we collect it, and the choices you have.

01 — Who We Are

Monsoon Coffee Co. (“Monsoon Coffee”, “we”, “us”) operates this online store and is responsible for the personal information processed through it. If you have any questions about this policy, reach us through our contact page.

02 — Information We Collect

We collect information in the following ways:

• Information you give us — your name, email address, phone number, shipping and billing addresses, and order details when you create an account, check out, contact us, or subscribe to our newsletter. • Payment information — payments are processed by our payment provider. We do not store your full card details on our servers. • Information collected automatically — device, browser and usage data (such as pages viewed and approximate location) gathered through cookies and similar technologies to keep the store working and to improve it.

03 — How We Use Your Information

• To process, fulfil and ship your orders. • To provide order updates, receipts and customer support. • To send marketing emails where you have asked to receive them (you can unsubscribe at any time). • To detect, prevent and address fraud or abuse. • To comply with our legal and tax obligations.

04 — Sharing Your Information

We share personal information only with service providers who help us run the store — including payment processors, shipping and logistics partners, and email providers — and only to the extent needed to perform those services. We may also disclose information where required by law. We do not sell your personal information.

05 — Cookies

We use cookies to keep you signed in, remember your cart, and understand how the store is used. You can control cookies through your browser settings; disabling some cookies may affect how the store works.

06 — Data Retention

We keep your personal information for as long as your account is active or as needed to provide our services, and thereafter only as required to meet legal, accounting or reporting obligations.

07 — Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing at any time. To make a request, contact us through our contact page.

08 — Changes To This Policy

We may update this policy from time to time. When we do, we will revise the “last updated” date above. Significant changes will be communicated where appropriate.